GDPR and your rights

Your data-protection rights

Where the conditions set by law apply, you can request access to your information, correction of inaccurate data, deletion, restriction of processing and a portable copy of your data. You can also object to certain processing and withdraw consent where processing relies on it.

How to make a request

Email support@redomap.com from the address associated with your account and explain the right you want to exercise. We may need to verify your identity before disclosing or changing personal information. Do not attach identity documents unless we request them through an appropriate channel.

We respond within the time limits set by the GDPR. Some requests are subject to legal exceptions, including records that must be kept for tax, payment or legal obligations; we will explain any applicable limitation.

Contact a supervisory authority

You can lodge a complaint with your competent data-protection authority, including the Italian Garante. The official resources below explain your rights and how to contact an authority.