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Support and content reports

Found a problem, need help with a purchase, or want to report content? Contact support@redomap.com so we can investigate.

Report a bug

Include the page where the problem happened, the steps to reproduce it, what you expected and what happened instead. Tell us your device and browser. A screenshot can help, but remove personal or payment information first.

Report content or a security issue

Send the public link to the map, place or profile and explain the concern. You can also use the reporting controls on content where available. For a suspected security issue, describe it privately by email without sharing other people's personal information.

Help with an account or purchase

Write from your account email when possible and include the purchase reference for payment or access issues. Never send your password, full card number or other people's private details.

Contact us

For support, bug reports or privacy requests, write to us. Never send passwords or full payment details.

support@redomap.com
RedoMap

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Help and reports

Report a bug support@redomap.com Support and content reports

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